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Policies and procedures play a crucial role in every type of healthcare setting.

Policies and procedures are the first components of providing and ensuring secure patient safety and quality systems, as outlined by the Australian Government’s National Safety and Quality Health Service Standards (NSQHSS).

The NSQHS Standards were developed in collaboration with the Australian Government, states and territories, with a primary aim to protect the public from harm and improve the quality of health service conditions.

Australian policy and procedural standards provide a nationally consistent statement of the level of care consumers can expect from health service organisations. Getting these right to ensure processes are streamlined for stakeholders and ensuring everyone acts in compliance with informed decision making.

Discover our case study to avoid the six most common mistakes when writing healthcare policies and procedures.

6 Common Mistakes to Avoid When Writing Policies and Procedures

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